When the Marketing Doesn’t Match the Mountain

0 views
Quick overview: When Tourism Australia promoted Tasmania's Western Arthur Range Traverse as a way to boost your daily step count, it illustrated a growing problem in wilderness tourism marketing. Social media bypasses the traditional filters that once provided context about difficulty, terrain, and required skills. This article argues that accurate framing of serious walks doesn't discourage the right visitors. It calibrates expectations, improves preparation, and strengthens credibility. Inspiration and context are not opposites.

How tourism promotion of serious wilderness walks can reshape risk perception in dangerous ways

This week, Tourism Australia posted a reel on Instagram promoting Tasmania’s Western Arthur Range Traverse. The caption encouraged viewers to visit as a way to boost their “daily step count.”

It’s a good example of how a single caption can misrepresent an entire environment.

Advertisement

The Western Arthurs is not a step-count destination. It’s a 58-kilometre remote wilderness traverse rated Grade 5 under the Australian Walking Track Grading System. That’s the highest classification. Tasmania’s Parks and Wildlife Service warns walkers to expect steep cliffs, exposed rock, difficult navigation, heavy packs and unpredictable weather. The warning goes further: “Bushwalkers have died attempting this track.” The most recent fatality was in 2024.

After being contacted by ABC News, Tourism Australia updated the caption to include a link to the PWS website. The grade and experience requirements were still not mentioned.

This isn’t about one post

I’m not writing this to single out Tourism Australia. I’ve raised similar concerns with tourism agencies before and the response is usually some version of the same thing: they don’t want to scare people, because their job is to encourage visitation.

I understand that tension. But I think it misreads the problem.

Advertisement

Adding “recommended for highly experienced bushwalkers only” or “Grade 5 remote wilderness traverse” to a caption does not scare off the right visitors. It calibrates expectations. It helps people prepare properly. And for the visitors who do go, that preparation directly improves their experience.

There’s also a broader message here. Australia telling visitors “this place is serious, here’s what you need to know” is not a warning that discourages visitation. It’s a signal that Australia takes your safety seriously. That’s a good look for any destination.

Accurate framing doesn’t weaken the appeal of these places. It strengthens credibility with exactly the audience best suited to them.

Social media has changed how people find serious walks

This is the part that matters most.

Advertisement

Traditionally, places like the Western Arthurs reached people through bushwalking clubs, guidebooks, mentorship, and progressive experience development. Those pathways weren’t perfect, but they naturally provided context. Difficulty, terrain, required skills, personal preparedness. The environment came with a filter built in.

Short-form social media bypasses many of those traditional filters. I’ve written about this broader dynamic before. A Grade 5 wilderness traverse can now appear in the same feed as a coastal walk, presented through the same aspirational visual language. The format itself compresses perceived risk. A perfect weather day, a boardwalk section, a stunning view. What’s left out is everything that matters most.

As Bushwalking Australia vice president Ross Stephens put it in the ABC article: “If the first time you’ve heard about it is through Instagram, then you’re not the right person to be doing that walk.

That’s exactly right. And it points to where the responsibility sits, not just with individual hikers, but with the agencies and platforms doing the promoting.

Inspiration and context can coexist

Advertisement

Australia’s remote wilderness is extraordinary and absolutely worth promoting. The Western Arthurs deserves to be celebrated. So does every other serious wilderness environment this country has to offer.

But celebrating a place and contextualising it are not opposites. A single sentence can do both.

The audiences most drawn to genuine wilderness experiences, the ones who will have the best time and come back safely, are exactly the people who want accurate information. They’re not scared off by “Grade 5.” They’re drawn to it.

Framing serious walks accurately isn’t a risk to tourism. It’s a service to it.

Advertisement

Last updated: 24 May 2026

Darren edwards founder trail hiking australia

Darren Edwards is the founder of Trail Hiking Australia, a search and rescue volunteer, and the author of multiple books on hiking safety and decision-making in Australian conditions. He is also the creator of The Hiking Safety Systems Framework (HSSF).

With decades of field experience, Darren focuses on how incidents actually develop on the trail, where small errors compound under pressure. Through his writing, he provides practical, systems-based guidance to help hikers plan better, recognise early warning signs, and make sound decisions in changing conditions.

He has been interviewed on ABC Radio and ABC News Breakfast, contributing to national conversations on bushwalking safety and risk awareness across Australia.

Leave a comment